Privacy Policy

This Website is owned and run by Queensberry Properties Limited. We recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. We are committed to protecting your privacy and we will not pass your details to anyone outside the Queensberry Properties group of companies except to our recommended suppliers and companies who provide selected services that may be of interest to you.

Privacy policy and Data Protection Act

By using this website, you agree and understand that the information you supply online will become part of the database held by Queensberry Properties Limited in accordance with the Data Protection Act 1998 (DPA). The information supplied by you will be used for research and marketing purposes and may be updated by you at any time. Only authorised personnel and contractors have access to your information, are required to keep that information confidential and are not permitted to use it for any purpose other than to carry out the services which they are performing for Queensberry Properties Limited. We will keep your information secure by taking reasonable technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage. We may keep your information until such time you contact us to request that it be removed.

Under the Data Protection Act you have the right to request details of any information Queensberry Properties Limited or any other member of the Queensberry Properties group of companies may hold about you (for which we may make a reasonable charge). Requests for such information, to update any factual inaccuracies or to ask that your information is deleted from our records, should be made in writing, enclosing proof of identification such as a copy of your passport, driving licence or other documentation confirming your name and address (for example a utility bill) and be addressed to:

Sales and Marketing Director, Queensberry Properties Limited, Baberton House, Juniper Green, Edinburgh EH14 3HN. We will use reasonable efforts to supply, correct or delete information about you on our files.

Cookies

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.

When you visit our website we send you a cookie. Cookies may be used in the following ways:

  • To enable the personalisation features on our website (which give you the ability to recall recently viewed pages and see information which you have input on line).
  • To compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website. We cannot identify you personally in this way.
  • Two types of cookies may be used on this website, session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).

Cookie

Purpose

More information

__utma

A Google Analytics cookie which helps us understand how visitors are using our website, so we can make it more useful.

Lifespan: Persistent

Tracks the number of times a visitor has been to our website, when their first visit was, and when their last visit occurred.

__utmb

A Google Analytics cookie which helps us understand how visitors are using our website, so we can make it more useful.

Lifespan: 30 minutes

Tracks approximately how long a visitor stays on our website.

 

__utmc

A Google Analytics cookie which helps us understand how visitors are using our website, so we can make it more useful.

Lifespan: At end of session

Tracks approximately how long a visitor stays on our website.

__utmz

A Google Analytics cookie which helps us understand how visitors are using our website, so we can make it more useful.

Lifespan: 6 months

Tracks where a visitor came from, for example which search engine, search keyword or link they used.

 

Disabling/enabling cookies

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

On-line forms and automated updates

We collect and store the information you give us when you register for updates or request brochures about our new homes. Compulsory fields for these services request only the information we need to provide a service to you. Where we would like more information over and above the basic required information to help us improve our services to you, your response is entirely voluntary and you are free to supply the information if you wish.

Website traffic data

You should be made aware that we do keep a record of your movements across this website which is logged automatically. This will include the IP address of the device you are using to access this website, the URL (Uniform Resource Locator, also known as website address) you visited before you visited our website, the URLs of all the pages you viewed on our website and the URL of the page you viewed after you left our website. We use this information for marketing and research purposes and also to help us develop our website, products and range of services. We may provide aggregate statistics about customers, traffic patterns and related site information to reputable third party vendors, but these statistics will not include personally identifying information.

Improvements

Queensberry Properties Limited is committed to improving the service and information we are able to provide our users. We are therefore continually seeking ways of improving and upgrading this website. With this in mind, we reserve the right to change the way this site operates and how we process information. However, we will continue to respect the privacy and preferences of all users of this website. 

Browser compatibility

You can view the Queensberry Properties Limited website on a range of browsers. The website supports the following browsers:

  • Microsoft Internet Explorer Version 6.0+ for PCs
  • Mozilla Firefox 3+ for PCs and Macintosh
  • Safari 3.2+ for Macintosh